Install Perl Cgi On Ubuntu Desktop
OTRS (Open-Source Ticket Request System) is a free system that any institution can use to assign unique identifiers called tickets to service or information requests. Very useful in IT support departments to control and respond to requests made by users within an organization.Originally, OTRS worked only on MySQL databases. Support has since been added for PostgreSQL, Oracle, DB2 and Microsoft SQL Server. It’s open source.
Thanks to the perl modules it is scalable. Easy to use. It has a good security system.
Perl Cgi Install
Install Perl Cgi On Ubuntu Desktop Computer
flexible and controllable at all times. It has a web frontend easy and ready to use.Installing OTRS on Ubuntu 18.04OTRS can be installed on various GNU/LINUX distributions and use several database managers, so the decision depends on our needs.
In this tutorial we will use the combination of Ubuntu, Apache and PostgreSQL. 1.- Upgrading the systemSince a new version of an operating system is released, new security patches are released that improve the stability of the packages and the system in general, so it is recommended to start the tutorial with a system update.